To search for a subscriber:
From the menu's Subscriber Search panel:
Click the "Please enter the Subscriber ID" field and then enter the ID number;
Click the "Please enter date of birth" field and then enter the date in the mmddyyy format. (For example: May 11, 1991 would be entered as 05111991.)
Click the Search button. After a brief pause the Select Policy screen will display as shown in the example below.
From the Select Policy screen shown above, you can view additional information on the subscriber and any members or dependents by:
Clicking the + sign next to the subscriber's name. The Select Policy icon, shown above, will change from orange to green, and you will then see the subscriber listed as well as any covered members or dependents.
Clicking the View button in the Claims column. This will display the Claims List screen, where you can then view claim details on the subscriber (and members or dependents). To close the Claims List screen and return to the previous screen, click the 
button in the upper right corner of the Claims List screen.
See the Related Topics below for details on viewing benefits and claims information.
To return to the menu, click the Menu link in the upper portion of the screen.
